FAQs
More FAQs- Will I have to be home all the time during the restoration process?
- Do you use specialized products or equipment for disinfection, and are they safe for humans and pets?
- What is that smell?
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
At ServiceMaster Restore, we understand the importance of using specialized products and equipment for disinfection to ensure that all pathogens are properly removed from your home. That's why our highly trained technicians are equipped with state-of-the-art tools and cleaning solutions specifically designed for biohazard cleanup. These products and equipment not only effectively eliminate harmful pathogens, but they are also safe for humans and pets. We prioritize the health and safety of our customers and their loved ones. You can trust us to thoroughly clean and disinfect your home without putting your family at risk.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.