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What does pre-loss condition mean?

There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”

Do I need a permit for restoration work?

When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.

Is There a Difference Between Mold and Mildew?

With water damage claims on the rise, we hear a lot of talk these days about the dangers of mold.  Within 24 to 48 hours of water damage, mildew and mold can start growing on wood products, tiles, drywall, carpets, fabrics an

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